We conducted a comprehensive mapping of key stakeholders involved in the selection, implementation, and management of ERP systems within healthcare organizations such as hospitals and large clinics. The analysis assessed stakeholder influence, decision-making power, and priorities across different project phases, including needs assessment, vendor selection, deployment, and post-implementation support.

We analyzed the veterinary software market across key end-user segments, including small clinics, hospitals, and multi-location practices, and evaluated deployment models such as cloud-based and on-premise solutions. Porter’s Five Forces framework was applied to assess industry dynamics, including supplier and buyer power, threat of new entrants and substitutes, and competitive rivalry.